Understanding Semantic Analysis Using Python - NLP Towards AI In that case it would be the example of homonym because the meanings are unrelated to each other. In the dynamic landscape of customer service, staying ahead of the curve is not just a… As such, Cdiscount was able to implement actions aiming to reinforce the conditions around … Read more
9 ways businesses use AI in customer service in 2024 Voice recognition, meanwhile, digitizes words and encodes them with data such as pitch, cadence and tone, and then forms a unique voiceprint related to an individual. Machine learning algorithms on customer data can predict the customer churn, the reason behind churn, and methods to retain … Read more
The 5 Best Chatbot Use Cases in Healthcare If you think of a custom chatbot solution, you need one that is easy to use and understand. This can be anything from nearby facilities or pharmacies for prescription refills to their business hours. Gathering user feedback is essential to understand how well your chatbot is performing … Read more
10 Common Customer Service Problems and How to Resolve Them In a business, you will deal with a dissatisfied customer every now and then. But you won’t lose that customer when you know how to resolve customer complaints. In fact, Kale says the job of customer support is to evolve into a long-term business strategy. … Read more
Recruitment Chatbot: Step-By-Step Guide for 2022 Paradox’s flagship product is their HR chatbot, Olivia, named after the founder’s wife. The founding team at Paradox hated the idea of building a lifeless, robotic recruiting chatbot so they named their product after a real person in hopes of giving it some personality. Interestingly, the chatbot’s profile picture … Read more